In the era of digital transformation, ServiceNow has become a cornerstone platform for businesses seeking automation, integration, and improved IT service management (ITSM). For developers, system administrators, and IT professionals, mastering ServiceNow opens the door to one of the most lucrative and in-demand career paths in the IT landscape.

To meet this global demand, DevOpsSchool offers an expertly designed Master in ServiceNow Developer Certification — a result-oriented course that blends theoretical depth with hands-on, project-based learning. Mentored by Rajesh Kumar, one of the world’s leading DevOps and Cloud experts, this training ensures learners gain career-ready expertise through structured, real-world experience.

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Why Choose ServiceNow?

ServiceNow has become the go-to platform for enterprise digital workflow automation. Organizations use it to manage IT services, automate processes, integrate systems, and deliver seamless experiences.

Top Reasons to Learn ServiceNow:

• Growing global demand with thousands of ServiceNow job openings every month
• Essential for ITSM, ITOM, and Digital Transformation initiatives
• Ideal for developing custom enterprise-grade applications
• Compatible with modern DevOps environments
• Enables faster issue resolution and efficient workflow management

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About the DevOpsSchool Master in ServiceNow Developer Certification

The Master in ServiceNow program is a comprehensive, 12–15-hour instructor-led course that provides an in-depth understanding of ServiceNow scripting, application development, and platform automation.

Duration	Mode	Type
12 to 15 Hours	Online (Instructor-Led)	ServiceNow Developer Course

This course is globally recognized and structured to cater to varying levels of learners—from beginners just stepping into ITSM to experienced developers looking to specialize in platform development.

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Course Curriculum Breakdown

The DevOpsSchool ServiceNow Master course focuses on a real-world, job-ready learning path. It’s an ideal mix of foundational concepts and advanced practices that help learners master scripting, workflows, and integration across enterprise environments.

Module 1: Foundation & Platform Fundamentals

• ServiceNow Architecture & Components
• Interface navigation and instance management
• User roles, access control, and administration

Module 2: IT Service Management (ITSM) Essentials

• Incident, Problem, and Change Management modules
• Service Catalog and Request Fulfillment
• Configuration Management Database (CMDB) fundamentals

Module 3: Platform Development & Customization

• Server-side and client-side scripting using JavaScript and GlideAPI
• UI Policies, Business Rules, and Data Policies
• Workflow and Flow Designer basics

Module 4: IT Operations Management (ITOM) and Integration

• Discovery and Event Management fundamentals
• Integration with REST and SOAP APIs
• Automated task assignment
• Service Mapping

Module 5: Application Development on Now Platform

• Custom App Creation through Studio
• Debugging, versioning, and deployment best practices
• Mobile app and Service Portal integration

Module 6: Advanced Analytics and Reporting

• Building dashboards, KPIs & performance analytics
• Creating real-time business intelligence reports

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Highlights of DevOpsSchool’s Training Program

Features	DevOpsSchool	Others
Training Mode	Live instructor-led sessions + Labs	Recorded videos only
Projects	Real-time, scenario-based projects	No real-world exposure
Mentorship	By Rajesh Kumar, 20+ years of industry experience	Generic trainers
Support	Lifetime technical & LMS support	Limited to course duration
Interview Preparation	250+ real-world interview questions	Basic Q&A review
Certification	Industry-recognized DCP accreditation	Varies by provider

Every participant gets lifetime access to the Learning Management System (LMS), along with additional learning videos, slides, and new content updates aligned with industry requirements.

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Learn Directly from Rajesh Kumar

This program’s standout feature is the governance and mentorship of Rajesh Kumar — an eminent industry leader specializing in DevOps, SRE, Kubernetes, Cloud, and Enterprise Automation.

With over 20 years of rich experience, Rajesh brings practical insights from major global enterprise projects. His hands-on teaching approach ensures learners not only understand platform functionalities but also build solutions ready for real production environments.

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Hands-on Labs and Certification Structure

All labs and projects are executed on DevOpsSchool’s AWS Cloud infrastructure, giving learners first-hand experience of real-world ServiceNow environments. Participants also practice integration, scripting, and workflow automation under industry-simulated conditions.

Upon successful completion, participants earn the DevOps Certified Professional (DCP) certificate accredited by DevOpsCertification.co, a globally recognized credential in IT and Automation.

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Career Opportunities After Certification

After completing the ServiceNow Developer Certification from DevOpsSchool, learners can pursue various roles in IT and automation environments such as:

• ServiceNow Developer
• ServiceNow Administrator
• ITSM Analyst
• Process Automation Engineer
• Integration Engineer
• ServiceNow Consultant

The course enables professionals to transition into these roles with deeper understanding and portfolio-ready projects that stand out during interviews.

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System Requirements

• OS: Windows, macOS, or Linux
• Minimum 2GB RAM and 20GB HDD
• Browser: Latest Chrome, Firefox, or Safari versions
• Tools: AWS Free Tier or Virtual Machine setup for lab exercises

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Flexible Learning Modes

DevOpsSchool offers flexibility catering to every learner’s needs:

• Online Live Training: via GoToMeeting platform
• Classroom Sessions: available in Bangalore, Hyderabad, Chennai, and Delhi
• Self-paced Modules: lifetime LMS access with recorded sessions

Learners can also reattend missed sessions in another active batch within 3 months—ensuring complete course continuity.

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Why DevOpsSchool?

DevOpsSchool has established itself as a global leader in professional training and certification, offering premium programs in DevOps, DataOps, SRE, Cloud, and Enterprise Automation. Recognized for hands-on, project-driven methodology and personalized mentoring, it empowers learners with the skills demanded by modern enterprises.

Its legacy across India and the USA spans 10,000+ learners and partnerships with leading enterprises and professionals worldwide.

Visit DevOpsSchool to explore a suite of advanced certifications and professional programs.

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Enroll Now

Accelerate your career journey in digital workflow automation and platform scripting by enrolling in the Master in ServiceNow Certification Course today. Learn from the best, gain hands-on industry experience, and position yourself as a skilled ServiceNow professional ready to thrive in the competitive IT landscape.

Contact DevOpsSchool:

• Email: contact@DevOpsSchool.com
• Phone & WhatsApp (India): +91 7004215841
• Phone & WhatsApp (USA): +1 (469) 756-6329